Soft Skill Training

For every employee, beyond their technical skills, it is crucial to have some basic soft skills. These include work ethics, attitude, leadership, teamwork, problem-solving, communication skills, social intelligence, emotional intelligence, cultural competence, and a whole host of other personal attributes. Our Soft Skill training enables you to transform your resources.

During lean times, an employer will retain an employee if and only if the employee has some of the critical skills such as leadership, good communication, team player, etc. Soft skills requirements differ from occupation to occupation.

For example:
Teachers require soft skills such as leadership, communication, teamwork, problem-solving, social and emotional intelligence, and cultural competence, whereas an accountant requires leadership skills, communication, problem-solving, organization, customer orientation, teamwork, and task management.

Soft skills for Digital Age Employees

The rise of artificial intelligence and automation is changing the current workforce and moving to a stage where every employee is technically replaceable. The only differentiating factors for employees and value add to companies are soft skill such as interpersonal skills, leadership skills, creativity, problem solving skills, emotional intelligence, etc.

Studies by MIT Sloan found that soft skills trainings even in a factory setting could improve work productivity in an organization.

Emotional Intelligence

Emotional intelligence is often referred to as the ability to recognize and manage your emotions and the emotions of others. It is made up of five key elements:

  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social skill

Emotional intelligence is applicable for an employer / employee / student. With a high emotional intelligence quotient, you as an employer / employee / student will be looked upon as an easy-to-work with person.

Emotional intelligence is widely recognized as a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace. It is also a skill that researchers believe can be improved with training and practice.

Through our training programs, students will be able to better handle interpersonal relationships with a strong sense of empathy. They will also be in a favorable position to monitor the emotions of others and will come up with well-informed perceptions about others’ behavior and thinking patterns.


Society, technology and organizations changing rapidly. Adaptability is one of the 5 most in-demand soft skills according to LinkedIn. Adaptability is all about being flexible and embracing change. Employees who do not adapt to the changes not only leave them behind, they also slowdown the progress of the organization.

Change is inevitable. Leaders and employees all over the world are facing constant change and complexity, including environment changes, culture changes, technological changes, market changes and competitors. Adaptable workforce will be curious, open mind, flexible, and will plan ahead without fear of failure.


Communication is one of the most important soft skill an aspiring employer or employee should poses. In this digital age, everyone should be expert in handling communication through digital platform as well as though face-to-face interaction.

We have range of communication courses designed to accommodate both face-to-face interactions and digital age communications like email, chat and video conferencing.

Problem Solving

Problems are an inevitable part of life and work is no exception. Every organization has a need for strong problem solvers. According to American Society for Quality, Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.

This is one of the most important skills as far as soft skills go. Financial Times polls with recruiters ranked problem solving as one of the five most important skills for an employee. Problem-solving will help every employer, employee and students tackle their challenges while chasing their dreams. Our problem-solving training will help trainees to tackle the problem in a systematic way.

Time Management

“Time management” is the process of organizing and planning how to divide your time between specific activities. Good time management enables you to work smarter – not harder – so that you get more done in less time, even when time is tight, and pressures are high.

Employees who lack time management skills typically do not know how to prioritize their work. Such employees generate waste and in turn will impact the performance and growth of the company. Ask the following questions to understand the gaps within

  • Are employees overworked or are employees inefficient?
  • Are there delays in delivering orders?
  • We, Agate Training Services, will assist you to identify the gaps and propose systematic trainings.

Soft skills for Teachers


Regardless of the age level of your students, it is important for you to possess leadership skills that help you work effectively with and garner respect from students, parents, other teachers, school management, and the community.


Good communication skills are important for two reasons: to successfully deliver your education message to students, and to relay feedback to help students make progress.


With the emphasis on collaborative professional learning communities, working as a group to push innovation or resolve challenges has become even more important. Teamwork in an educational setting involves parties sharing mutual goals and working together to reach them. The ability to work well in and with teams impacts your students, parents, colleagues, administrators, and other key stakeholders.

Problem Solving

Internal and external issues that arise in the classroom can negatively affect learning outcomes. Whether it is deescalating a conflict or working through a life problem that is getting in the way of a student’s learning, you should be prepared to take on challenges and know how to best approach the situation.

Social and Emotional Intelligence

Modern education systems multicultural and multilingual education systems. Teachers should practice social and emotional intelligence. They should also train students and provide opportunities to practice these skills.

Cultural Competence

Cultural competence is the ability to understand, relate to, and effectively educate across cultures and demographics.

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