Location: Thodupuzha, India | Phone: +91 8590960219 | Email: [email protected]
Job Description Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues and provide solutions.Take ownership of customer issuesTroubleshoot problems and see them through to resolutionEscalate unresolved issues to the appropriate internal teamsCollect prompt and accurate feedback from customersDocument knowledge in the form of solution articlesMaster the use of…
Job Description Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions. Take ownership of customer issues Troubleshoot problems and see them through to resolution Escalate unresolved issues to the appropriate internal teams Collect prompt and accurate feedback from customers Document knowledge in the form…
Job Description meet with system users to understand the scope of projects work with software developers and project support teams identify business requirements plan projects and carry out resource planning monitor applications and/or software systems work towards departmental and project deadlines carry out smoke testing, stress testing, performance testing, functional testing, and scalability testing design…
Job Description Conducting analysis of website and application requirements. Writing front-end/back-end code and building efficient PHP modules. Developing back-end portals with an optimized database. Troubleshooting application and code issues. Integrating data storage solutions. Responding to integration requests from front-end developers. Finalizing back-end features and testing web applications. Updating and altering application features to enhance performance….
Job Description To understand the goals of the website and come up with effective solutions Storing data and ensuring that it is displayed to that user who are supposed to have access to it Responsible for developing Payment processing systems like accepting data, securely storing that info, and making charges to that payment Manage APIs…